Overview

Direct Support Program Supervisor leads a team delivering person-centered services in community and home settings.


Key duties:

  • Oversee daily operations to ensure safe, high-quality, and compliant care.
  • Manage team support plans and individualized services for people with diverse abilities.
  • Partner with families and clinical teams to coordinate individualized support and skill-building.
  • Guide and coach staff to promote community inclusion and person-centered approaches.
  • Maintain required documentation and ensure regulatory compliance.
  • Respond to and manage crisis situations appropriately.

Qualifications & skills:

  • Empathetic, people-first leadership with strong organization and communication.
  • Ability to supervise staff and support skill development.
  • Sound judgment in safety, quality, documentation, and regulatory requirements.
  • Collaborative mindset working with families, clinicians, and support teams.